24/7 Health Care
Councils are addressing challenges in community equipment services, which 24/7 Health Care provides temporarily for Kensington and Chelsea, following a major provider's liquidation.
Kensington and Chelsea Council is addressing challenges in the provision of community equipment services, which 24/7 Health Care provides temporarily for the council, following the liquidation of NRS Healthcare Ltd in August 2025. Westminster City Council is also grappling with the fallout from NRS Healthcare's liquidation, with a report to its Health & Wellbeing Board in September 2025 indicating that delays in data transfer increase risk for equipment already in use.
The Joint Health & Wellbeing Board discussed the issue in September 2025, noting that NRS Healthcare Ltd, which ceased operations in September 2025, held contracts across the UK for essential equipment, telecare, and occupational therapy services. The liquidation affects the provision of community equipment, telecare, and occupational therapy services, including a Complex OT service for Westminster.
Key facts
- NRS Healthcare Ltd officially went into liquidation on 1 August 2025. Source 1 Source 2
- NRS Healthcare Ltd ceased operations on 15 September 2025. Source
- The Health & Wellbeing Board discussed the issue on 25 September 2025. Source 1 Source 2
- A report to the Health & Wellbeing Board indicated data transfer delays increase risk. Source
- Kensington and Chelsea Council is addressing challenges in community equipment services. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.