continuity of care
Bexley councils are addressing inconsistent adult social care due to high staff turnover, while Tower Hamlets expanded GP access to enhance continuity of care.
Bexley councils are currently addressing concerns about inconsistent adult social care. In June 2026, a report to the Adult Social Care & Health Overview and Scrutiny Committee highlighted that user satisfaction lags national averages, with consistent care and staff relationships identified as key issues. This follows councillors' calls in March 2026 for concrete plans to tackle high staff turnover, which at 26.2% contributes to inconsistent care.
In Tower Hamlets, efforts to enhance continuity of care in primary services were discussed in July 2025. The Health & Adults Scrutiny Sub-Committee heard about the expansion of Same Day GP Access Hubs, which aimed to improve access and reduce A&E visits. A pilot programme had previously delivered an additional 44,902 GP appointments.
Key facts
- In June 2026, a report to Bexley's Adult Social Care & Health Overview and Scrutiny Committee stated adult social care satisfaction in Bexley lags national averages. Source
- Bexley's formal care workforce staff turnover reached 26.2%, exceeding the England average of 23.7%, as heard by the Adult Social Care & Health Overview and Scrutiny Committee in March 2026. Source
- Tower Hamlets' Same Day Access Hubs pilot provided an additional 44,902 GP appointments in the year prior to July 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.