Issue

Digital Transformation

37 stories · discussed at 179 council meetings · 32 councils

Councils are currently focusing on digital transformation strategies, investment, and data privacy concerns, with Westminster set to scrutinise the topic.

Greenwich Council approved its Treasury Management and Capital Mid-Year Reports in September 2026, with Cabinet Member for Finance and Resources, Councillor Rachel Taggart-Ryan, highlighting the council's commitment to investing in digital transformation. In July 2026, Kensington and Chelsea Council approved its Digital, Data and ICT Strategy for 2026-2030, aiming to modernise technology, enhance cyber resilience, and improve resident services, following a cyber-attack in November 2025.

Separately, Hackney residents and a local coalition voiced data privacy concerns in September 2026 over Homerton Healthcare's digital strategy, specifically regarding the potential use of Palantir's Federated Data Platform. Lewisham Council is also undertaking a Corporate Enquiries Transformation Project to enhance its corporate enquiries system. Westminster Council's Value for Money and Innovation Policy and Scrutiny Committee is scheduled to scrutinise digital transformation on 30 September 2026.

Digital transformation involves using digital technologies to create new or modify existing business processes, culture, and customer experiences, fundamentally changing how an organisation operates and delivers value. This includes integrating digital technology into all areas of a business to improve services and operations.

Key facts

  1. Greenwich Council's Cabinet Member for Finance and Resources highlighted commitment to investing in digital transformation in September 2026. Source
  2. Hackney residents voiced data privacy concerns over Homerton Healthcare's digital strategy in September 2026. Source
  3. Kensington and Chelsea Council approved its Digital, Data and ICT Strategy for 2026-2030 in July 2026. Source
  4. Kensington and Chelsea Council's Digital, Data and ICT Strategy followed a cyber-attack in November 2025. Source
  5. Lewisham Council is undertaking a Corporate Enquiries Transformation Project. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.

Stories, page 2

  1. New legislation forces changes to Hackney planning decisions Hackney Council is preparing to significantly reform its planning decision-making processes in line with new national legislation, the Planning and Infrastructure Act 2025,... Hackney 25 July 2026
  2. Redbridge Council's Medium Term Financial Strategy Faces Uncertainty Redbridge Council faces significant financial uncertainty, with projections indicating a substantial funding gap from the 2029/30 financial year onwards. Despite securing an... Redbridge 21 July 2026
  3. Hackney to insource Family Group Conferencing Hackney Council's Cabinet Procurement and Insourcing Committee has agreed to bring the Family Group Conferencing (FGC) service back in-house, creating a new Family Led Decision... Hackney 19 July 2026
  4. Lewisham Council to Improve Corporate Enquiries System Lewisham Council is undertaking a comprehensive project to enhance its corporate enquiries system, aiming to create a more modern, integrated, and resident-focused service. The... Lewisham 17 July 2026
  5. Better Care Fund misses targets for reducing hospital delays Richmond upon Thames' Better Care Fund (BCF) has fallen short of its targets for reducing hospital delays and admissions to residential care in the 2025-26 reporting period. The... Richmond upon Thames 17 July 2026
  6. Council Communications Team boosts engagement by 41% Richmond upon Thames Council's Communications Team has achieved a significant 41% increase in social media impressions over the past year, a testament to their enhanced... Richmond upon Thames 17 July 2026
  7. K&C Council approves new Digital, Data and ICT Strategy Kensington and Chelsea Council has approved its new Digital, Data and ICT Strategy for 2026-2030, a plan designed to modernise its technology infrastructure, enhance cyber... Kensington and Chelsea 10 July 2026
  8. Bexley's EHCP delivery slips, but still above average Bexley's delivery of Education, Health and Care Plans (EHCPs) within the statutory 20-week timeframe has seen a slight dip, though performance remains above the London and... Bexley 1 July 2026