Issue

housing management services

2 stories · 1 council

Kensington and Chelsea Council's Leadership Team reviewed housing management services performance in March 2026.

Kensington and Chelsea Council's Leadership Team reviewed the performance of its housing management services, which cover the administration, maintenance, and operation of residential properties, for the third quarter of the 2025/26 financial year in March 2026. The team examined key performance indicators (KPIs) related to repairs, lettings, and resident satisfaction to ensure objectives are met.

A report titled 'Q3 Housing Management Performance' detailed these KPIs, including metrics for repairs completion times and the efficiency of the lettings process. Overall resident satisfaction levels were also broken down in the KD2000015R Resident Survey 2025, according to a report to the Leadership Team in March 2026.

Key facts

  1. Kensington and Chelsea Council's Leadership Team reviewed housing management services performance for Q3 2025/26 in March 2026. Source
  2. The review examined KPIs related to repairs, lettings, and resident satisfaction. Source
  3. The 'Q3 Housing Management Performance' report (KD1011361R) detailed these KPIs. Source
  4. Resident satisfaction levels were detailed in the KD2000015R Resident Survey 2025. Source
  5. Kensington and Chelsea Council's Leadership Team also reviewed Q3 2025/26 financial performance in March 2026. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.

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