Councillor Frances Umeh

Councillor Frances Umeh presented the annual review of housing safety compliance. The councillor stated that rent increases are necessary to protect the long-term financial resilience of the HRA. Councillor Umeh mentioned the council's new housing company aims to provide additional accommodation for those in temporary housing and refurbish void properties. The councillor supported the extension of the Mears repairs contract, highlighting the importance of maintaining high standards in service provision. Councillor Umeh added that the service is using complaints data to identify areas for improvement and is working with residents to improve the complaints handling process. The councillor introduced the Family Housing Strategy, stating it aims to increase the supply of family-sized homes.

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