Tenant Engagement
Councils are overhauling tenant engagement structures and policies to meet Regulator of Social Housing standards and involve residents in service improvements and budget setting.
Barking and Dagenham Council is overhauling its tenant engagement structures in October 2026, preparing for a Regulator of Social Housing inspection between January and March 2027, following a 2022 self-referral. In September 2026, Redbridge Council's Overview and Scrutiny Committee reviewed its housing engagement strategy, noting the adoption of new policies to strengthen its approach and comply with the Regulator's Consumer Standards.
Enfield Council's Cabinet approved its 2026/2027 Housing Service Plan in March 2026, which focuses on tenant involvement and builds on a C1 rating from the Regulator of Social Housing awarded in July 2025. Separately, Camden's Holborn and Gospel Oak District Management Committees discussed resident engagement for budget setting in September 2026.
Wandsworth Council established a Social Housing Improvement Task and Finish Group in October 2025 to address a C3 grading from the Regulator of Social Housing, including plans for informal residential engagement. Tower Hamlets' 'Safe Homes, Great Services' Programme, underway in September 2025, also aims to improve housing services based on resident feedback.
Key facts
- Barking and Dagenham Council is preparing for a Regulator of Social Housing inspection between January and March 2027. Source
- Redbridge Council's Overview and Scrutiny Committee reviewed the council's housing engagement strategy on September 14, 2026. Source
- Enfield Council's Cabinet approved the Council Housing Service Plan for 2026/2027 in March 2026. Source
- Wandsworth Council established a Social Housing Improvement Task and Finish Group in October 2025. Source
- Enfield Council received a C1 rating from the Regulator of Social Housing in July 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 9 October 2026. Spotted a mistake? Email community@opencouncil.network.