Housing repairs
Councils are currently focusing on improving housing repair services and increasing tenant satisfaction.
Ealing Council's Housing and Environment Scrutiny Panel reviewed the performance of its new Repairs Diagnostic Centre in October 2026, noting overall improvements but some under-performance in August 2026. Separately, Lambeth Council passed a motion in July 2026 to give tenants and leaseholders the final say on whether housing repairs are completed to their satisfaction, following severe maladministration findings by the Housing Ombudsman.
Tenant satisfaction with Tower Hamlets Council's housing repairs declined in the third quarter of the 2025-26 financial year, according to a performance report reviewed in March 2026. In response to Awaab's Law, Enfield Council allocated an additional £1.5 million for housing repairs in November 2025, drawn from Housing Revenue Account reserves. Tower Hamlets was also working to strengthen contract management for repairs in September 2025.
Key facts
- Ealing Council's Housing and Environment Scrutiny Panel reviewed the Repairs Diagnostic Centre's performance in October 2026. Source
- Lambeth Council passed a motion in July 2026 to give tenants final say on housing repair satisfaction. Source
- Tenant satisfaction with Tower Hamlets Council services, including housing repairs, declined in the third quarter of 2025-26. Source
- Enfield Council allocated an additional £1.5 million for housing repairs in November 2025, in response to Awaab's Law. Source
- Tower Hamlets Council was working to strengthen contract management for housing repairs in September 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 16 October 2026. Spotted a mistake? Email community@opencouncil.network.