Capita
Barnet Council last reviewed its contract with Capita for customer services, IT, and revenues and benefits in September 2025.
Barnet Council's Overview and Scrutiny Committee last reviewed the transition plan for the remaining elements of its contract with Capita, which covers customer services, IT, and revenues and benefits, in September 2025. The committee met to prepare recommendations for the Cabinet.
This review, which began in July 2025, aimed to assess the effectiveness and value for money of the services provided by Capita. It was also intended to encompass the procurement and transition of existing Capita contracts, addressing the future of these services. No further updates have been reported since September 2025, and no upcoming council meetings are currently listed with Capita on their agenda.
Key facts
- Barnet Council's Overview and Scrutiny Committee met on 11 September 2025 to review the transition plan for its Capita contract. Source
- The Capita contract elements under review include customer services, IT, and revenues and benefits. Source
- Barnet Council began a review of its contract with Capita in July 2025 to assess the effectiveness and value for money of services. Source
- The review was to encompass the procurement and transition of existing Capita contracts. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on, with background from Wikipedia. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.