Housing Services
Councils are currently focusing on financial planning for council housing, ensuring housing service delivery, and addressing resident complaints about repairs.
In September 2026, Camden Council's Holborn and Gospel Oak District Management Committees discussed the Housing Revenue Account's medium-term financial strategy and resident engagement for budget setting. This account is ring-fenced for managing and maintaining council housing stock, with discussions outlining long-term plans and resource allocation.
Haringey Council approved the re-procurement of its housing management system in July 2026, awarding a four-year contract worth £561,400 to NEC Software Solutions UK Limited. This decision, made by the Cabinet Member for Finance and Corporate Services, aims to ensure the continuation of essential housing services, including rent collection, service charges, and repairs.
Hackney Council faced a significant rise in housing-related complaints, particularly concerning the repair of Council homes, according to the Hackney Council Complaints and Member Enquiries Annual Report 2024/2025 reviewed in October 2025. The report indicated dissatisfaction with unresolved issues and significant delays.
Key facts
- Haringey Council approved a £561,400 contract for a new housing management system in July 2026. Source
- The contract with NEC Software Solutions UK Limited runs from August 2026 to July 2030. Source
- Hackney Council's stage 2 housing-related complaints increased by 57% in 2024/2025. Source
- Haringey Council was set to debate its Housing Revenue Account Business Plan and Budget for 2026/27 in December 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.