Your Voice, Our Action – Safe Homes, Great Services Programme
Tower Hamlets Council is currently reviewing housing service policies and programme progress to enhance resident engagement and safety.
In September 2025, Tower Hamlets Council's Housing Management (Cabinet) Sub-Committee reviewed the 'Your Voice, Our Action' programme's progress, which aims to improve housing services based on resident feedback. The Sub-Committee also discussed a new Complaints Compensation Policy and a new Income Collection Policy for the Housing Management Service.
The Housing Management (Cabinet) Sub-Committee approved a new damp and mould policy in November 2025 to comply with Awaab's Law, alongside a policy for adaptations to council properties. In July 2025, the Sub-Committee also approved a new policy for vulnerable tenants and leaseholders, agreeing to review housing improvement progress in September 2025.
The 'Your Voice, Our Action – Safe Homes, Great Services Programme' is Tower Hamlets Council's initiative to enhance housing services, focusing on tenant engagement, safety of council homes, and service integration to meet consumer standards.
Key facts
- In September 2025, Tower Hamlets Council's Housing Management (Cabinet) Sub-Committee discussed a new Complaints Compensation Policy. Source
- In September 2025, the Housing Management (Cabinet) Sub-Committee discussed a new Income Collection Policy. Source
- In September 2025, the Housing Management (Cabinet) Sub-Committee reviewed the progress of the 'Your Voice, Our Action' programme. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.