Wandsworth Council is set to introduce a new e-bike fair use charter aimed at curbing poor rider behaviour and parking issues, following discussions at the Transport Overview and Scrutiny Committee meeting on Thursday, September 24, 2026.
David Tidley, Head of Transport Strategy, presented the proposed charter, acknowledging the growing popularity of e-bikes as a sustainable travel option, with over 10 million trips expected in Wandsworth this year. However, he highlighted significant challenges arising from rider misconduct and improper parking, despite existing efforts by operators and the council.
The new charter proposes a more stringent approach, including enhanced reporting and monitoring, greater expectations for operator IT systems to proactively address issues, and the establishment of a dedicated council enforcement team. This initiative aims to ensure operators adequately manage their fleets and respond to complaints.
Councillors expressed varying views on the charter. Councillor Jenny Yates welcomed the commitment to continuing the flexible parking model, which allows for parking within designated bays in busy town centres but offers more flexibility outside these areas, provided bikes are parked responsibly. Councillor Mrs. Graham raised concerns about fleet size management and awareness for younger riders. Regarding fleet size, the council now has access to operator data, allowing for precise monitoring and ensuring fleet numbers do not substantially exceed permitted levels. While the age limit for e-bike riders is 18, the council acknowledges occasional use by younger individuals but has not detailed specific awareness measures beyond this restriction.
Councillor Hopkins sought assurances on the tender process prioritizing resident benefit. The Cabinet Member confirmed that the tender process is comprehensive, evaluating all elements
rather than focusing solely on financial gain, thus ensuring resident benefit is a key consideration.
Concerns were also raised regarding the financial implications of the enforcement team. Mr. Tidley explained that operator funding, a sum required for operating within the borough, will contribute to enforcement costs. Furthermore, operators will be responsible for retrieving their bikes, generating an income stream that is expected to make the enforcement effort self-financing over time. The estimated cost of the enforcement team itself was not provided.
The proposed consequences for operators who fail to meet their obligations include regular monitoring, monthly performance review meetings, and the implementation of mitigation measures. The council also retains the ability to take enforcement action against offending bikes, with the ultimate sanction being the cancellation or amendment of operator arrangements.
The charter is intended to address the increasing number of complaints about e-bike behaviour and parking, which have become a significant issue for residents. The council is seeking to ensure better compliance from operators and improve the overall management of e-bike schemes within the borough.